Privacy Policy

1. Introduction

At Isla Air Express S.L., we take the privacy and protection of our users’ personal data very seriously. In compliance with Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation, GDPR), as well as Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we have developed this privacy policy to inform you about how we handle your data.

2. Data Controller

  • Isla Air Express S. L.
  • C/ Fluvià 1 bajos (Polígono Son Fuster) 07009 Palma de Mallorca – Spain
  • Email: info@islaair.com
  • Purpose of the processing: managing information requests via email

3. Data We Collect

No personal data is collected from users on this website, except for the email addresses that users voluntarily provide when contacting us to request information.

4. Purpose and Legality of Processing

The personal data (email address) provided by users will only be used to respond to their queries or information requests.

  • The legal basis for processing your data is the user’s consent, given by sending us an email to request information.

5. Data Retention

Personal data will be kept for the time strictly necessary to respond to the user’s inquiry or until they request its deletion.

6. Data Sharing with Third Parties

Personal data will not be transferred to third parties, except when required by law or if necessary to fulfill a user’s request.

7. Users’ Rights

The user has the right to:

  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when it is no longer necessary for the purpose for which it was collected.
  • Object to the processing of their data.
  • Request the limitation of the processing of their data under certain circumstances.
  • Request data portability to another data controller, when technically feasible.

To exercise any of these rights, the user may send an e-mail to info@islaair.com indicating the right he/she wishes to exercise along with a copy of his/her identity document.

8. Data Security

We implement appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy to adapt it to new legislation or changes in the activity of the website. The changes will be published on this page and notified when necessary.

10. Contact

If you have any questions about this privacy policy or the processing of your personal data, you can contact us at info@islaair.com.